Home South Africa News City of Ekurhuleni recovers 18% of R2 billion lost to billing error

City of Ekurhuleni recovers 18% of R2 billion lost to billing error

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City of Ekurhuleni recovers 18% of R2 billion lost to billing error

City of Ekurhuleni recovers 18% of R2 billion lost to billing error! The City of Ekurhuleni has recovered 18% of the R2 billion it lost after thousands of household and commercial customers had their electricity meters tampered with.

The revenue loss stemmed from a billing issue that saw some municipal customers undercharged for electricity, while others had their arrears wiped out.

City of Ekurhuleni recovers
City of Ekurhuleni recovers

A senior official was suspended in April for alleged negligence that enabled the crisis.

At a media briefing on Wednesday, Ekurhuleni Mayor Doctor Xhakaza confirmed that progress was being made in recovering the lost R2 billion.

City of Ekurhuleni

So far, we have collected over R365 million from these historical accounts. Out of a total identified value of approximately R2.1 billion, we have to date successfully billed nearly R1.4 billion. There is a further R761 million that is in the process of being billed, following the necessary dispute and agreement period awarded to customers. Our momentum is growing, we will now aggressively drive a city-wide collection campaign aimed at collecting the outstanding R1 billion, which has already been billed.”

In other news – Sizwe Dhlomo saddened by Sol Phenduka’s firing from Kaya FM

Television and radio personality Sizwe Dhlomo has broken his silence on the dismissal of his colleague Sol Phenduka from Kaya FM. The station confirmed the news on Monday, 1 September 2025, sparking backlash from listeners who were unhappy with the decision.

Sizwe Dhlomo saddened

Phenduka, who co-hosted the breakfast show with Dhlomo, had already hinted at his exit on 21 August when he suggested on social media that his suspension would likely lead to termination. Read More